Shipping policy
Free Worldwide Shipping
At Furavia, we want ordering your favorite cold-weather accessories to be simple wherever you live. We therefore offer free standard shipping worldwide on eligible orders placed through Furavia.xyz.
Shipping Cost
Standard Worldwide Shipping: FREE
There is no minimum purchase requirement for our standard free shipping unless a different condition is clearly displayed before checkout.
Estimated Delivery Time
Our typical estimated delivery timeframe is:
7–14 days
Delivery time is measured as an estimate and may vary depending on the destination, carrier network and local delivery conditions.
Order Processing
Orders require processing before shipment. Once an order has been prepared and transferred to the applicable shipping carrier, available tracking information may be provided to the customer.
During periods of unusually high order volume, processing may take longer than usual.
International Orders
We ship to supported destinations worldwide. International shipments may occasionally experience additional delays because of customs inspections, local carrier procedures, holidays or other circumstances outside our reasonable control.
Where customs duties, import taxes or other government charges apply, responsibility for those charges will depend on the laws and requirements of the destination country unless otherwise stated during checkout.
Address Accuracy
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you discover an error in your shipping information, please contact us immediately at support@furavia.xyz. We will try to update the information before shipment, but changes cannot be guaranteed once an order has been processed or dispatched.
Delayed or Missing Packages
If your estimated delivery period has passed and you have not received your package, please contact our customer support team.
We will review available tracking information and help determine the appropriate next step.
Questions About Shipping
For assistance with shipping or delivery, contact:
Furavia Customer Support
Email: support@furavia.xyz
Phone: +1 716-656-9752
Address: 456 Elm St, Lexington, KY 40508, United States